Legal Center
Policies that govern the EventXplora platform
Last updated: June 2026
Last updated: June 2026
These Website Terms of Use (Terms) govern access to and use of the website, mobile site, platform, and related online services operated by EVENT XPLORA PRIVATE LIMITED (Company, we, us, or our). Based on the available incorporation records, the Company is a private limited company incorporated in India, with its registered office situated in the State of Maharashtra, and its stated business includes operating an online and offline technology platform for event discovery, event listing, ticket booking, registration, attendee management, and related services.
By accessing or using the website, you agree to be bound by these Terms. If you do not agree, you should not use the website.
| Item | Available Information |
|---|---|
| Legal entity name | EVENT XPLORA PRIVATE LIMITED |
| Entity type | Private limited company |
| Jurisdiction | India |
| Registered office state | Maharashtra |
| Business activity reflected in incorporation documents | Event discovery, event listing, ticket booking, registration, attendee management, and related online/offline platform services |
| Contact email | support@eventxplora.com |
| Contact phone | +91 99607 33364 |
| Registered office address | Office Num C-120, Building C, Ground Floor, Mega Center, Solapur Road, Hadapsar, Pune Maharashtra India 411028 |
By visiting, browsing, registering on, or using the website, you:
If you are using the website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
You may use the website only if:
We may refuse access, suspend accounts, or cancel transactions if we reasonably believe a user is ineligible or has provided false information.
The website may provide one or more of the following services:
The Company may act as a platform operator, service provider, facilitator, organiser, co-organiser, or technology provider depending on the particular event or offering. The specific role may differ by listing, event, or transaction.
Our website allows account creation, the following terms apply:
5.1 Account Registration
You agree to:
5.2 Account Security
We are not responsible for loss arising from your failure to safeguard account credentials. We may require identity verification, password resets, or account restrictions where necessary for security or compliance reasons.
5.3 Account Suspension
We may suspend, restrict, or terminate an account if:
Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, revocable right to access and use the website for lawful and personal or internal business purposes, as applicable.
You agree not to:
7.1 General Information
Event descriptions, schedules, venues, availability, pricing, seating, inclusions, restrictions, and other details may be supplied by the Company, event organisers, venue partners, promoters, or third parties. While we aim to keep information reasonably current, we do not guarantee that all event-related content is complete, accurate, or error-free at all times.
7.2 Changes to Events
Events may be:
due to organiser decisions, force majeure, regulatory requirements, venue issues, safety concerns, low participation, technical problems, or circumstances beyond reasonable control.
7.3 User Responsibility
You are responsible for reviewing:
7.4 Organiser-Specific Terms
Certain events may be subject to additional terms, house rules, venue regulations, or organiser policies. In case of inconsistency, those additional event-specific terms may apply to that event in addition to these Terms.
If the website enables bookings, registrations, or payments, the following terms apply.
8.1 Orders and Confirmations
A booking or order is not final until:
We may reject or cancel any booking where there is:
8.2 Pricing and Taxes
Prices displayed on the website may be subject to:
Unless stated otherwise, all charges are in Indian Rupees (INR).
8.3 Payment Processing
Payments may be processed through third-party payment service providers. By making a payment, you authorise the applicable payment processor to charge your selected payment method for the full amount payable. We do not independently guarantee uninterrupted availability of third-party payment systems.
8.4 Refunds and Cancellations
Refund eligibility, cancellation rights, timelines, deductions, and processing method are subject to the event organiser's policy or the specific cancellation terms disclosed at the time of booking. Where a refund is approved, it shall generally be processed back to the original payment method within 7 to 10 business days, subject to banking partner and payment gateway timelines. Refunds may be reduced by applicable convenience fees, platform fees, payment gateway charges, and other non-refundable third-party charges, unless otherwise required by law or expressly stated at the time of booking.
Unless otherwise required by law or expressly stated at the time of booking, convenience fees, platform fees, processing charges, and third-party charges are non-refundable.
8.5 Chargebacks and Payment Disputes
If you initiate a chargeback or payment reversal without valid basis, we may:
9.1 Ownership
All rights, title, and interest in and to the website, including its software, layout, design, text, graphics, logos, trademarks, service marks, images, audiovisual content, compilations, and platform features, are owned by or licensed to the Company unless otherwise stated.
9.2 Limited Licence
You are granted a limited licence to access and use the website strictly in accordance with these Terms. This licence does not transfer any ownership rights.
9.3 Restrictions
You must not, without our prior written consent:
If you submit reviews, comments, images, videos, feedback, suggestions, listings, registration details, or other content through the website (User Content), you represent that:
You grant the Company a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to host, store, reproduce, adapt, publish, display, distribute, and use such User Content for operating, improving, promoting, and administering the website and related services, subject to applicable law and our privacy commitments.
We may remove or moderate User Content at our discretion.
You must not use the website to:
The website may contain links to third-party websites, apps, tools, social media pages, venues, payment gateways, mapping services, or organiser pages. We do not control and are not responsible for:
Your use of third-party services is subject to their own terms and privacy policies.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes rights that cannot lawfully be excluded under Indian law.
To the fullest extent permitted by law, the Company, its directors, officers, employees, affiliates, agents, and service providers shall not be liable for any:
If the Company is held liable notwithstanding the foregoing, our aggregate liability arising out of or relating to your use of the website or any transaction through it shall not exceed the amount actually paid by you to the Company for the specific service or booking giving rise to the claim, or INR 5,000, whichever is lower, unless a higher amount is required by applicable law.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, directors, officers, employees, agents, and partners from and against any claims, actions, liabilities, losses, damages, penalties, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Your use of the website may involve the collection and processing of personal information. Such handling will be governed by the applicable Privacy Policy published by the Company, as updated from time to time.
Where the website supports registrations, bookings, or attendee management, you acknowledge that certain information may need to be collected to provide services, process payments, communicate event updates, and comply with legal obligations.
We may, with or without notice, suspend, restrict, or terminate:
if we believe you have violated these Terms, created risk, acted unlawfully, or interfered with platform operations.
Termination does not affect accrued rights, payment obligations, indemnity obligations, intellectual property protections, liability limitations, or dispute-related provisions that by their nature should survive.
We shall not be liable for delay, interruption, failure, or non-performance resulting from causes beyond our reasonable control, including:
We may:
Updated Terms will become effective when posted on the website unless a later date is stated. Continued use of the website after such update constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, courts having jurisdiction in Pune, Maharashtra, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or use of the website.
You consent to receive communications from us by email, SMS, phone call, in-app notification, or website posting, where permitted by law, for purposes including:
Legal notices to the Company should be sent to:
EVENT XPLORA PRIVATE LIMITED
Office Num C-120, Building C, Ground Floor, Mega Center, Solapur Road, Hadapsar, Pune Maharashtra India 411028
Phone: +91 99607 33364
22.1 Entire Agreement
These Terms, together with any event-specific terms, booking conditions, and applicable privacy policy, constitute the entire agreement between you and the Company regarding website use.
22.2 Severability
If any provision of these Terms is held unlawful or unenforceable, the remaining provisions shall continue in full force and effect.
22.3 Waiver
Failure by the Company to enforce any provision shall not operate as a waiver of that provision or any other right.
22.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms or any rights under them as part of a business transfer, restructuring, or operation of the platform.
22.5 Survival
Provisions relating to intellectual property, disclaimers, limitation of liability, indemnity, governing law, jurisdiction, and dispute-related obligations shall survive termination or expiry of these Terms.
For questions, complaints, support requests, or legal notices, please contact:
EVENT XPLORA PRIVATE LIMITED
Registered Office: Office Num C-120, Building C, Ground Floor, Mega Center, Solapur Road, Hadapsar, Pune Maharashtra India 411028
Support Email: support@eventxplora.com
Phone: +91 99607 33364